Privacy Policy

Redbourn Business Systems has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website.  This Privacy Policy governs the manner in which Redbourn Business Systems uses, maintains and discloses information collected from its customers and users of its website.

Privacy

 

Redbourn Business Systems is committed to developing long-lasting relationships based on trust.  To achieve this goal, Redbourn Business Systems will do everything in its power to ensure that your right to privacy is maintained and protected. 
 

Information We Collect

 

Redbourn Business Systems may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.


The data we collect is information that identifies you personally, such as:
  • Your name
  • E-mail address
  • Postal address
  • Telephone and telefax numbers

Redbourn Business Systems may also collect information about how users access this website using a tracking ID unique to each user through the use of cookies.

 

What are Cookies?

 

A cookie is a piece of data stored on the user's computer tied to information about the user.  We may use both session ID cookies and persistent cookies.  For session ID cookies, once you close your browser or log out, the cookie terminates and is erased.  A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time.  Your browser’s help file contains information and instructions for removing persistent cookies.  Session ID cookies may be used by Redbourn Business Systems to track user preferences while the user is visiting this website.  They also help to minimise load times and to save on server processing.  Persistent cookies may be used by Redbourn Business Systems to store whether, for example, you want your password remembered or not, and other information.  Cookies used on the Redbourn Business Systems website do not contain personally identifiable information.
 

Log Files

 

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.  However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
 

How we use this information

Redbourn Business Systems may use the personally identifiable information collected by Redbourn Business Systems to contact customers regarding products and services offered by Redbourn Business Systems and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our services, marketing, advertising and sales efforts. Redbourn Business Systems will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures. 
 

Disclosure of Information

 

Redbourn Business Systems may also disclose aggregate, anonymous data based on information collected from users to potential partners.  In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential.


Redbourn Business Systems may, from time to time, engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by Redbourn Business Systems from its customers.  In all such cases, third party service providers will be required to treat all such data with the same degree of care as Redbourn Business Systems, and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

 

Special Offers and Updates

 

Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers.  Out of respect for the privacy of our users, Redbourn Business Systems gives them the opportunity to opt-out from receiving these types of communications.
 

Legal Disclaimer

 
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, or other legal process served on Redbourn Business Systems.


The Redbourn Business Systems website contains links to other sites.  Please be aware that Redbourn Business Systems is not responsible for the privacy practices of such other sites.  We encourage you to read the privacy statements of each and every website that collects personally identifiable information.  The Redbourn Business Systems Privacy Policy as described herein applies solely to information collected by Redbourn Business Systems.

 

Maintenance of Information

 

The information provided to Redbourn Business Systems is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Redbourn Business Systems. Redbourn Business Systems employs industry-standard security measures to protect the confidentiality of the information.  While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences.  Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, will be encrypted prior to transmission by you to Redbourn Business Systems.
 

Your Responsibility

 

You are responsible for the security of your unique Customer ID and password.  Make sure you keep them in a safe place and do not share them with others.  Always remember to log out after your session ends to ensure that others cannot access your private personal information.  You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your personal computer at work.
 

Questions

 

Any questions concerning this Privacy Policy may be directed by e-mail to Privacy@redbourn.co.uk

To report abuse, please send an e-mail to abuse@redbourn.co.uk